Privacy Policy

Last updated: 1st July 2025

Responsible for data processing: Master Musica

1. Introduction

Master Música Ltd. values your privacy and is committed to protecting your personal data in accordance with applicable international legislation, including the LGPD (Brazil), GDPR (European Union), CCPA (United States) and other relevant regulations.

This Privacy Policy explains how we collect, use, store, share and protect your personal information when you use our services, platforms and applications, including the Master Música portal, Linked Music, SaaS, e-commerce, e-learning, B2B partnerships and other associated solutions.

2. Data we collect

We collect personal data provided directly by you or obtained automatically when you use our services, such as:

Identification data (name, CPF/CNPJ, documents, address, phone, email, photo);
Registration and professional profile data (biography, course history, certificates, published content);
Financial data (bank information, credit card, transaction and purchase history);
Technical and usage data (IP, cookies, logs, preferences, device, location);
Sensitive data, when provided voluntarily, for specific purposes (e.g. health information for specialised classes).

3. Purposes of processing

We use your data to:

Provide, operate and improve our services and platforms;
Manage registration, support and relationships;
Process payments, subscriptions and transactions;
Communicate offers, events and news;
Personalise experiences and marketing campaigns;
Conduct analyses and optimise the platform;
Ensure security, fraud prevention and legal compliance;
Facilitate collaboration between users, partners and B2B environments;
Fulfil legal and regulatory obligations.

4. Sharing and disclosure

Your data may be shared with:

Institutional, commercial and cultural partners;
Platforms and systems integrated into the Master Music ecosystem (e.g. Linked Music, partner SaaS);
Third-party service providers (payments, hosting, marketing, support);
Competent authorities, when required by law;
Other users, for collaboration and public exposure purposes as per consent and Terms of Use.

5. Cookies and tracking technologies

We use cookies, pixels and similar technologies to:

Ensure the functionality of the platform;
Personalise content and ads;
Analyse usage and traffic;
Facilitate authentication and security.
You can control cookie preferences in your browser.

6. Data storage and security

We adopt technical and administrative measures to protect your data against unauthorised access, loss, alteration or destruction.

We conduct regular audits and train our team to maintain high security standards.

7. Rights of data subjects

You can:

Access, correct, update or request deletion of your personal data;
Request portability of the information;
Limit or object to processing;
Withdraw consent where applicable;
Request information about the use and sharing of your data;
Lodge a complaint with the competent authority.

8. User-generated content

Content created and published by users is their responsibility. By publishing, you grant Master Música a licence to display and distribute this content in accordance with the Terms of Use, respecting copyright and image rights.

9. Data in financial transactions

Financial information is processed according to PCI DSS security standards, shared only with authorised institutions for payment processing.

10. International data transfer

Your data may be transferred and stored on servers in Brazil, Europe, the United States or other countries, with protection in accordance with applicable laws and appropriate mechanisms.

11. Data retention

We retain your data while your account is active and for the time necessary to comply with legal, contractual and content monetisation obligations.

12. Changes to this policy

This policy may be updated periodically. Relevant changes will be communicated via email or notification on the platform.

13. Contact

For questions or requests related to privacy, please contact:

contato@mastermusica.com.br